Abstract

Purpose: This paper examines the relationship between governance capacity and public service delivery in federal systems, with a specific focus on Nigeria. It explores how various levels of government, including federal, state, and local administrations, influence the quality and efficiency of public service delivery through their governance capacities. The study identifies the challenges and opportunities that affect public sector performance in Nigeria’s federal system, providing insights into the effectiveness of governance structures.

Design/Methodology: This qualitative study employs  interviews with government officials at federal, state, and local levels in Nigeria. It also incorporates literature sources to analyze the theoretical and practical implications of governance capacity on public service delivery. The study uses an interpretive framework to assess governance challenges and public service outcomes.

Findings: The findings highlight that governance capacity at various levels in Nigeria’s federal system is constrained by corruption, inadequate funding, political instability, and inefficiency in policy implementation. Federal and state governments often operate in silos, with limited coordination, leading to fragmented service delivery that undermines public trust and accountability. Local governments are disproportionately impacted by resource constraints and political interference.

Originality/Value: This paper contributes to the understanding of how federal governance structures in developing countries like Nigeria impact public service delivery. It underscores the need for greater intergovernmental cooperation, better resource allocation, and improved governance mechanisms at all levels of government to enhance the effectiveness of public services in federal systems.