ABSTRACT: The purpose of the study is to investigate the effects of electronic banking on organizational performance at case study of Dangote cement plc. The study will be of great significance as it will help financial institution to know more challenges affecting E- banking Ski...

BACKGROUND OF THE STUDY: Financial institutions have been early adopters of smart card and credit cards technology, in the system and more recently, the launching of internet banking have transformed the world into a global village linked with electronic impulses...

Background of the study: The rapid changes in business operations in contemporary times in the form of technological improvement require banks in Nigeria to serve their customers electronically. Traditionally, banks have been in the forefront of harnessing technology to improve t...

Background Of The Study: Before the emergence of modern banking system, banking operation was manually done which lead to a slowdown in settlement of transactions. This manual system involves posting transactions from one ledger to another which human handles. Fi...

Background Of The Study: The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of development where the use and demand for physical cash is gradually declining. These recent evolution of technology i...

BACKGROUND OF THE STUDY: On the convergence curve of information and communication technology, the world's financial institutions and telecommunication firms are about to enter a new cycle. A novel and potential application of the e-payment system for th...

Background of the study: The financial system of any economy is responsible for mobilizing savings for productive investments and ensuring efficient resource allocation. Banks have traditionally played an active role in this regard. A large volume of literatures such as those of...

ABSTRACT: Satisfaction is the customer’s evaluation of a product or service in terms of whether that product or serve has met their needs and expectations. Happy and satisfied customers behave in a positive manner. However, almost every Nigerian banks encounters similar pro...

ABSTRACT: This study was carried out on the economic implications of electronic banking in Nigerian banks using Diamond Bank as a case study. The study was specifically carried out to assess the extent of electronic payment in banking activities as well as i...

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

The application of Information and Communication Technology (...

CHAPTER ONE

INTRODUCTION

Background of the study: The notion of electronic banking was born as a result of technological improvement in the banking system. Customers no longer...

CHAPTER ONE

INTRODUCTION: The computer machine and computer technologies are both human oriented. Though, the computer is brilliant and intelligent, it cannot compete with human. This is to say that the computer technol...

CHAPTER ONE

INTRODUCTION

Background of the study: A bank is a financial organization that collects deposits and puts those deposits into lending activities, either directly or...

CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY: Relationship marketing is one of the aspects of newly developed philosophy in marketing, which is Holistic marketing. It hold...

CHAPTER ONE

INTRODUCTION

Background of the Study: The low productivity, profitability and efficiency of many Nigeria banks necessitate the introduction of information technolo...

CHAPTER ONE

INTRODUCTION

Background to the study: With the global use of progressively more sophisticated internet and information technology (Papazoglou, 2003), electronic ba...

CHAPTER ONE

INTRODUCTION

Background to the study: The utilisation of advanced internet and information technology on a global scale has led to the development of electronic ba...

CHAPTER ONE

INTRODUCTION

Background Of The Study: The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of...

CHAPTER ONE

INTRODUCTION

Background Of The Study: The introduction of electronic banking, online transactions and mobile banking in Nigeria has paved way for a new era of deve...

CHAPTER ONE

INTRODUCTION

Background of the Study: Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card...

CHAPTER ONE

INTRODUCTION

Background of the Study: Today’s business environment is extremely dynamic in nature. It has experienced rapid changes as a result of technologi...

1.1Background to the Study

In the service industry, particularly the banking sector, across the world, the delivery of high quality services to customers is a key factor affecting the performance of firms(Akinci, Atilgan- Inan, & Aksoy 2010; Aliyu &Tasmin, 2012). It is thus real...