ADVERSTISING AS AN EFFECTIVE PROMOTIONAL TOOL IN THE DELIVERING OF BANKING SERVICE (A CASE STUDY OF SELECTED COMMERCIAL BANK IN DELTA STATE
ABSTRACT: This study on “Advertising as an effective promotional tool in the delivering of banking services has tries to seek answer to the crucial question that plagues the memory of researchers question on how co-operate advertising acts as an effective promotional t...
View DetailsA STUDY INTO THE ACCEPTANCE AND ADOPTION OF THE CBN CASHLESS POLICY
ABSTRACT: This study was carried out to examine a study into the acceptance and adoption of the CBN cashless policy using Port Harcourt as a case study. Specifically, the study was aimed at ascertaining the level of acceptability and adoption of the CBN cashless policy...
View DetailsMERGERS AND ACQUISITIONS IN THE NIGERIAN BANKING INDUSTRY
Background of study: Mergers and acquisitions have emerged as a strategic tool for achieving corporate expansion and growth. Analyses have the banks to benefit from new business opportunities that would be created by change in the regulatory and technological environment.
... View DetailsTHE IMPACT OF INTERNET BANKING SERVICES EXPENDITURE ON THE PROFITABILITY OF COMMERCIAL BANKS IN NIGERIA
ABSTRACT: This study is aimed at ascertaining the impact of internet banking services expenditure on the profitability of commercial banks in Nigeria; with the focus on Diamond Bank Plc. Internet technology holds the potential to fundamentally change banks and the banking industr...
View DetailsTHE IMPACT OF COMPUTERIZATION ON THE PRODUCT CREATION AND SERVICE DELIVERY
BACKGROUND OF THE STUDY: Today’s business environment is very dynamic and undergoes rapid changes as a result of technological innovation, increased awareness and demands from customers. The application of information and communication technological concept...
View DetailsA SURVEY INTO THE ACCEPTANCE AND ADOPTION OF THE CBN CASHLESS POLICY IN NIGERIA
ABSTRACT: This study was carried out to examine a study into the acceptance and adoption of the CBN cashless policy using Port Harcourt as a case study. Specifically, the study was aimed at ascertaining...
View DetailsAN ASSESSMENT OF COVID-19 LOCKDOWN AND ITS EFFECTS ON POS WITHDRAWAL CHARGES IN NIGERIA
ABSTRACT: The focus of this study is to examine the present a critical investigation of the effect of covid-19 lockdown and POS withdrawal charges using Lagos State as case study. The study oversee an investigation into the impact of Covid-19 outbreak on the...
View DetailsAN ASSESSMENT OF AUTOMATED TELLER MACHINE FRAUD IN NIGERIA BANKS: A CASE STUDY OF UBA CUSTOMERS
ABSTRACT: The utilisation of automated teller machines (ATMs) has experienced significant growth in popularity due to their cost-effectiveness in bank transactions and the convenience they offer to customers. As a result, ATMs have become an essential component o...
View DetailsAPPLICATION OF MARKETING CONCEPTS IN BANKING INDUSTRY AND ITS EFFECT ON CUSTOMER SATISFACTION
BACKGROUND OF THE STUDY: Marketing concept is a customer oriented philosophy which states that customer’s satisfaction is the economic and social justification of firm’s corporate existence. These philosophies hold that the company should be customer...
View DetailsASSESSMENT OF FRAUD PREVENTION DETECTION AND CONTROL IN NIGERIA BANKING INDUSTRY
BACKGROUND OF THE STUDY: Fraud is a `cankerworm’ that has eaten deep into the nation’s fabrics. It is visible in all the sectors of the economy. In the financial sector, fraud is an `offshoot’ of financial crimes which covers offenses, whic...
View DetailsASSESSMENT OF MOBILE MONEY AND ITS IMPACT ON BUSINESS PERFORMANCE
Background to the study: Businesses, which involve individuals, groups of individuals, companies or corporations in public and private sectors play an important role in the economic development of a given country. In this era of globalization, the demands for goo...
View DetailsCOMPUTER BASE NETWORK SECURITY AND FIREWALLS IN BANKING SYSTEM (A CASE STUDY OF DIAMOND BANK NIG PLC OWERRI)
INTRODUCTION: The interconnection of computer with other related office equipments are finding increasing application in almost all field of human endeavour most especially the financial sector. More and more banks are introducing the use of computer ne...
View DetailsEXAMINATION OF CUSTOMER ORIENTATION IN THE BANKING INDUSTRY
BACKGROUND OF THE STUDY: Community bank was imitated within the 1990 budget speech of the Head of State, commander in chief of the Armed forces of Nigeria, General Ibrahim Badamasi Babangida. Since then institutionalizing the system has gone through a long w...
View DetailsDESIGN AND IMPLEMENTATION OF A COMPUTERISED BANKING SYSTEM (A CASE STUDY OF UNITED BANK FOR AFRICA)
THE OVERVIEW OF THE STUDY: Banking has come a long way from the time of ledger cards and other manual filing systems. Most banks today are computerized to handle their daily voluminous tasks of information retrieval, storage, and processing. Irrespective of whether they are...
View DetailsDETERMINANTS OF BANK CUSTOMERS' PATRONAGE OF POINT OF SALE (POS) SERVICES IN EKWULOBIA, ANAMBRA STATE
BACKGROUND OF THE STUDY: On the convergence curve of information and communication technology, the world's financial institutions and telecommunication firms are about to enter a new cycle. A novel and potential application of the e-payment system for th...
View DetailsTHE CONTRIBUTION OF BANKING SECTOR TO AGRICULTURAL GROWTH IN NIGERIA A CASE STUDY OF UNION BANK, ENUGU BRANCH
Background of the Study: Nigeria faces serious poverty challenges. Two out of every three Nigerians live below the poverty line of $1 per day in income. Poverty in Nigeria is concentrated in rural areas, which are home to more than 70 percent of the nation’s poor. Developme...
View DetailsCUSTOMER SATISFACTION AND ITS IMPLICATION ON BANKS PERFORMANCE IN NIGERIA
ABSTRACT: Satisfaction is the customer’s evaluation of a product or service in terms of whether that product or serve has met their needs and expectations. Happy and satisfied customers behave in a positive manner. However, almost every Nigerian banks encounters similar pro...
View DetailsEFFECT OF AUTOMATED TELLER MACHINE ON THE PERFORMANCE OF NIGERIAN BANKS
Background of the Study: In today’s business world, globalization and international experience has become critically important. Banking industries can no longer get away with operating loosely connected groups of businesses that happen to be located around the world, but mu...
View DetailsEFFECT OF CASHLESS POLICY ON THE NIGERIAN ECONOMY
BACKGROUND OF THE STUDY: The recent evolution of technology for financial transactions poses interesting questions for policy makers and financial institutions regarding the suitability of current institutional arrangements and availability of instruments to guarantee financial s...
View DetailsDesign And Implementation Of Online Banking System
ABSTRACT: This project focuses on the utilisation of the internet in banking operations. The internet, in its constantly evolving state, has become a significant means of business communication and global data transfer. Banks and other financial institutions are increasingly util...
View DetailsTHE POSSIBLE CHALLENGES IN THE USE OF ENAIRA PLATFORM
CHAPTER ONE
INTRODUCTION
Background Of The Study: Considering the rapid technological advancement and financial market evolution, a lot of innovative transactional products ha...
View DetailsTHE RELATIONSHIP BETWEEN E-NAIRA AND E-BANKING
CHAPTER ONE
INTRODUCTION
Background of the study: The notion of electronic banking was born as a result of technological improvement in the banking system. Customers no longer...
View DetailsTHE RELEVANCE OF E-NAIRA PLATFORM TO SMES IN NIGERIA
CHAPTER ONE
INTRODUCTION
Background Of The Study: Apparently, the global financial system is embracing the present technological transformation from physical cash to prac...
View DetailsAN INVESTIGATION ON THE FUNCTION OF COMPUTERS IN THE IDENTIFICATION AND PREVENTION OF FRAUDULENT ACTIVITIES
CHAPTER ONE
INTRODUCTION: The computer machine and computer technologies are both human oriented. Though, the computer is brilliant and intelligent, it cannot compete with human. This is to say that the computer technol...
View DetailsANALYSIS OF THE POTENTIAL EFFECTS OF THE E-NAIRA ON THE OPERATIONAL SUSTAINABILITY OF SMALL BANKS
CHAPTER ONE
INTRODUCTION
Background of the study: A bank is a financial organization that collects deposits and puts those deposits into lending activities, either directly or...
View DetailsTHE IMPACT OF PRODUCT DIFFERENTIATION STRATEGY ON SALES PERFORMANCE
CHAPTER ONE
INTRODUCTION: The World is fast becoming a global village and a necessary tool for this process is communication of which communication is a key player. The development in the telecommunication industry all over the world is very rapid...
View DetailsTHE IMPACT OF RELATIONSHIP MARKETING AS A TOOL FOR CUSTOMER SATISFACTION AND PROFITABILITY
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Relationship marketing is one of the aspects of newly developed philosophy in marketing, which is Holistic marketing. It hold...
View DetailsTHE IMPACT OF MARKETING RESEARCH ACTIVITIES ON THE FINANCIAL SERVICES AND DELIVERY IN NIGERIA BANKS
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: American marketing association approved an expanded definition of marketing in 1987, the previous definition – the systematic gathering, recording and analyzing of data h...
View DetailsTHE IMPACT OF MARKETING STRATEGY ON THE PRODUCTIVITY OF AN ORGANIZATION: A CASE STUDY OF FIRST BANK NIGERIA PLC
CHAPTER ONE
INTRODUCTION
Background to the study: To achieve a set of organizational goals and objectives, companies conceptualize, design, and implement various strategies. These strategies can be corporate, business, or functional. Marketing strategies constitute one of the...
View DetailsTHE IMPACT OF MICRO FINANCING ON THE PERFORMANCE OF WOMEN ENTREPRENEURS
CHAPTER ONE
INTRODUCTION
Background To The Study: Microfinance constitute the facilitation of financial services to meet the needs of low income individuals ...
View DetailsTHE IMPACT OF MORTGAGE BANKING IN NIGERIANS ECONOMIC DEVELOPMENT PROGRAMMES
CHAPTER ONE
INTRODUCTION
Background of the Study
Federal Mortgage Bank Of Nigeria (FMB)
Housing is one of the Importance...
View DetailsTHE EXTENT OF LIABILITY OF BANKS FOR E-BANKING FRAUD
CHAPTER ONE
INTRODUCTION
Background to the study: With the global use of progressively more sophisticated internet and information technology (Papazoglou, 2003), electronic ba...
View DetailsAN EXAMINATION OF THE EXTENT OF LIABILITY OF BANKS FOR E-BANKING FRAUD
CHAPTER ONE
INTRODUCTION
Background to the study: The utilisation of advanced internet and information technology on a global scale has led to the development of electronic ba...
View DetailsTHE IMPACT OF AUDITORS REPORT ON FRAUD PREVENTION AND CONTROL
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Banks and financial Institutions are the most acceptable versatile, delicate .and popular forms of the present day joint incr...
View DetailsTHE IMPACT OF E-NAIRA ON DEPOSIT MONEY BANK
CHAPTER ONE
INTRODUCTION
Background of the study: Banks are a vital part of every economy. It is the driving force behind society and economic progress. The importance of bank...
View DetailsAN EXAMINATION OF THE IMPACT OF E-NAIRA ON POS BUSINESS IN NIGERIA
CHAPTER ONE
INTRODUCTION
Background of the study : In recent years, rapid technical advancement and new business models have led in a slew of novel...
View DetailsTHE IMPACT OF AUDITORS REPORT ON FRAUD PREVENTION AND CONTROL
CHAPTER ONE
INTRODUCTION
BACKGROUND OF THE STUDY: Banks and financial Institutions are the most acceptable versatile, delicate .and popular forms of the present day joint incr...
View DetailsTHE IMPACT OF E-NAIRA ON DEPOSIT MONEY BANK
CHAPTER ONE
INTRODUCTION
Background of the study: Banks are a vital part of every economy. It is the driving force behind society and economic progress. The importance of bank...
View DetailsAN EXAMINATION OF THE IMPACT OF E-NAIRA ON POS BUSINESS IN NIGERIA
CHAPTER ONE
INTRODUCTION
Background of the study: In recent years, rapid technical advancement and new business models have led in a slew of novel retail payment options....
View DetailsTHE EFFECT OF AUTOMATED TELLER MACHINE ON CUSTOMER SATISFACTION IN NIGERIN BANKS
CHAPTER ONE
INTRODUCTION
Background of the Study: Automated Teller Machines, sometimes known as ATMs, are machines that allow clients of banks to do financial transactions. Typically, a user will insert a specific plastic card...
View DetailsTHE EFFECT OF ELECTRONIC PAYMENT SYSTEM ON CUSTOMER SATISFACTION IN NIGERIA BANKING SYSTEM
CHAPTER ONE
INTRODUCTION
Background of the Study: Today’s business environment is extremely dynamic in nature. It has experienced rapid changes as a result of technologi...
View DetailsAN EXAMINATION OF THE EFFECT OF E-NAIRA ON SME'S IN NIGERIA
CHAPTER ONE
INTRODUCTION
Background of the study: Many impoverished individuals in emerging nations face declining living conditions and unemployment as a result of economic d...
View DetailsTHE EFFECT OF E-NAIRA PLATFORM ON NIGERIA COMMERCIAL BANKS
CHAPTER ONE
INTRODUCTION
Background Of The Study: Nigeria's financial landscape has never been static. New services and products are offered on a regular basis, changing t...
View DetailsCustomer Relationship Management and its Effect on Loyalty
Background of the Study
One of the basic elements of modern marketing&...
View DetailsE-Banking service Delivery and Customer Satisfaction in Commercial banks in Lagos Metropolis Nigeria
1.1Background to the Study
In the service industry, particularly the banking sector, across the world, the delivery of high quality services to customers is a key factor affecting the performance of firms(Akinci, Atilgan- Inan, & Aksoy 2010; Aliyu &Tasmin, 2012). It is thus real...
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